Privacy Policy


We take our responsibility to protect the personal information provided to us seriously. This Privacy Policy explains how we do that when you use our website, online platform, mobile app, and other products and services (collectively, “Services”) and otherwise communicate with us. It sets out what we do with the personal information we collect and how we protect it, and it explains your privacy rights (if applicable).

When you post any information or other content to a public online community or forum using the Services or when you post information on any Stessa social media page, such information and/or other content is viewable to anyone on the Internet. This public information may be collected and used by others without your or our knowledge, and the security and other protective provisions of this Privacy Policy do not apply.


We collect and store personal information and use it for typical business purposes (including security and anti-fraud purposes) and, subject to the requirements of applicable law, as described more specifically below:
From you. We collect personal information, when you provide it to us, such as when you register for an account, enter the property or financial data, add new properties to your portfolio, or submit a request.

Why do we use it?

We use non-personal information to administer our online and mobile resources, make them better, and make business decisions about what programs our customers might like.

We use voluntarily provided personal information to respond to your inquiries and provide you with the services you have requested, amongst other uses as further described below. We do not sell or rent your personal information to third-party data vendors or marketing companies. As you might expect, we disclose your information when required by law.


We do not sell your personal information for money or other consideration. We also do not rent, sell, or share “personal information” as defined by California Civil Code §1798.83 about you that we collect on the Services with other people or unaffiliated companies for their direct marketing purposes.


There are two types of information that we obtain from you online and then store and use: (i) non-personal information that’s collected automatically from each visitor, such as your device operating system; and (ii) personal information that you voluntarily provide to us or that is collected automatically.

By using our online and mobile resources or purchasing our products or services, you are signifying to us that you agree with this section of our privacy statement and that we may use and disclose your information as described.


We take the security of your personal information seriously. We use various technical and organizational security measures such as firewalls, encryption techniques, and authentication procedures, among others, to work to maintain the security of your online session and personal information. To learn more about our security measures visit